These are reports and slide decks from my recent presentations. Do they look interesting? Feel free to contact me if you would like to bring a lively, entertaining and effective speaker to your organization or group.
Now that our smart phones can search the web for us, how do librarians set themselves apart from anyone with access to Google? We must stay on top of new search techniques and approaches and get more value from digital content. Mary Ellen covers how to get the most value from social media and how to out-search anyone, even your clients. This presentation was given at the 2014 ALLA Conference in Adelaide, Australia on Sept. 12, 2014.
Mary Ellen re-thinks information services to better leverage the value that info pros provide. She covers how to talk about value effectively, demonstrate your value to end users and upper management, and be seen as a strategic information resource to your organization. This presentation was given at the 2014 ALLA Conference in Adelaide, Australia on Sept. 10, 2014.
Special librarians have always managed information centers within larger organizations, but we don't always see ourselves as business owners. Mary Ellen Bates gives you the tools to think like an internal entrepreneur, negotiate painlessly, stay customer-driven, and use "un-marketing" techniques to communicate effectively with your clients. This presentation was given at 2014 SLA Conference on June 8, 2014.
To fully leverage our value, info pros must look beyond information retrieval and organization to providing strategic analysis and insights Gulp! Mary Ellen Bates offers strategies and approaches to recognizing where the greatest needs for higher-end analysis are and creating high-value services and products that amaze your clients. This presentation was given at 2014 SLA Conference on June 8, 2014.
Many of us cringe at the thought of "personal branding". Mary Ellen offers painless approaches to raising your profile and communicating the value you provide to your employer or clients in ways that are authentic and comfortable to even the most marketing-phobic. This presentation was given at 2014 SLA Conference on June 10, 2014.
Our competitive landscape is changing beneath our feet. This session focuses on how new info-entrepreneurs can approach their business strategically and how long-time business owners can best adjust their strategic plan to take advantage of changes in the competitive landscape. Mary Ellen gives practical tools for making the kinds of strategic shifts that will keep you irreplaceable to your clients. This presentation was given at the annual conference of the Association of Independent Information Professionals on April 4, 2014.
Much of life involves negotiation, and we often approach a conflict with the assumption that it is a zero-sum game. Mary Ellen will help you develop your ability to reframe challenging situations, identify the underlying issues, and use tools to enhance your negotiation skills and approach every situation as negotiable. This 2014 Shirley Alldredge Memorial Lecture was given for the Rocky Mountain Chapter of the Special Libraries Association on Feb. 27, 2014.
Mary Ellen surveyed business owners in the Association of Independent Information Professionals about their businesses. How much do they make? How many hours do they work? What is their biggest challenge? This 64-page report provides insight into info-entrepreneurship, and offers a benchmarking tool for both new and long-time business owners.
Mary Ellen talks about how to build "information dissatisfaction" with what's available on free, public search engines, and offer a "dare to compare" challenge to end users who rush to Google to do important research. This webinar presentatation was given as an SLA PartnerTalk on Nov. 13, 2013, and was sponsored by ProQuest Dialog.
Mary Ellen reveals what advanced search engine techniques still work, where to find them, and how to get the search engines to work for you. This presentatation was given for the professional staff of the National Library of Jamaica in Kingston, Nov. 1, 2013.
Mary Ellen offers insights and ideas to ensure that your library or information center is seen as the valuable and mission-critical asset that it is. This keynote at the AGLIN Forum 2013 was presented on July 30, 2013 and sponsored by the Australian Government Libraries Information Network
Mary Ellen offers info-entrepreneurs 10 tips for getting their marketing off to a good start in 2013. This is one of the MEB's 123s series of half-hour webinars on topics of interest to info pros. You can see all the webinars at batesinfo.com/meb123.
Mary Ellen offers her 10 favorite tips for painless (really!) negotiation. This is one of the MEB's 123s series of half-hour webinars on topics of interest to info pros. You can see all the webinars at batesinfo.com/meb123.
Mary Ellen talked with SLA unit leaders about how to create a richer experience for SLA members on Sept. 20, 2012 in Washington DC. Her recommendations are based on a survey of SLA members; you can see a summary of the results here.
Mary Ellen asks 10 questions to help entrepreneurs shift their thinking about themselves and their business. This is one of the MEB's 123s series of half-hour webinars on topics of interest to info pros. You can see all the webinars at batesinfo.com/meb123.
Mary Ellen offers 10 ideas on how info pros can more effectively communicate value; this is the slide deck for her webinar. This is one of the MEB's 123s series of half-hour webinars on topics of interest to info pros. You can see all the webinars at batesinfo.com/meb123.
My librarian's look into the Crystal Ball...made in 2003! Read it for yourself and tell me: What of this isn't still applicable today? How accurate (or not) was my look into the future of our Info Pro world?
This is from a short talk I gave at the Information Online 2003 conference in Sydney. I was asked to prepare a 5-minute submission on the role of information professionals in the online environment. I predicted the day when we saw the distinction between librarY and librarIAN, when info pros permeated the workplace, when we were seen as an essential component of every information management function within organizations and institutions.
Also of Interest:
Rave Reviews From Clients Mary Ellen Bates is known for her crisp, organized coaching, coupled with a genuine desire to help others succeed.
Here's what some of her clients have to say about her collaborative coaching style:
"Mary Ellen is one of the easiest and more professional people with whom I've worked. The advice I receive from Mary Ellen is practical, smart and easy to implement."
—Mark Evans, Banchroft Research Group
"As a result of Mary Ellen's coaching, my presentation and speaking business has dramatically increased."